Privacy policy

Hotel Boutique Canelobre, part of EBTS PRO ASSIST 24 IBERICA, S.L.U, based in Busot, Alicante, Spain, attaches great importance to your privacy. In this policy we explain how we handle your personal data. You can ask questions at reception@hotelcanelobre.com.

Legal basis

We process personal data on the basis of the General Data Protection Regulation. Processing is necessary to handle reservations and information requests and to provide our services.

Purposes

We use your data for the administrative, accounting and commercial handling of your stay. With your consent we also use your data for our newsletter and offers.

Retention period

We retain your data for the duration of the relationship and as long as legal or tax obligations require. After that, the data is blocked and confidentially destroyed.

Third parties

Processors receive data under a processing agreement. Where necessary, we share data with parties that provide the requested service, such as transport or activities. Reservation data is passed on to the authorities as required by law.

Your rights

You have the right of access, rectification, erasure, portability and restriction of processing. You exercise these rights via our address or via reception@hotelcanelobre.com, with a copy of your ID. You can lodge complaints with the Spanish supervisory authority.